Our patient communication software is used by healthcare organizations of all sizes to improve patient care and optimize patient communications.
Use it to manage patient interactions and communications.
Comes packing a variety of features and capabilities to automate and streamline patient communications.
Patient communications are critical to the success of any healthcare organization. Without effective communication, it would be difficult to provide quality care and maintain positive patient outcomes.
Patient communications software typically includes an appointment scheduling feature that allows patients to schedule appointments online or over the phone. This feature can be used to schedule appointments with primary care physicians, specialists, and other healthcare providers.
A key feature of patient communications software is the ability to send appointment reminders to patients. Appointment reminders can be sent via email, text message, or push notification. This feature helps to ensure that patients do not forget their appointments and prevents missed appointments.
Many patient communications software platforms include a prescription refill feature. This feature allows patients to request prescription refills online or over the phone. Prescription refill requests are then sent to the prescribing healthcare provider for approval.
Some patient communications software platforms include a lab results feature. This feature allows patients to view their lab results online or over the phone. Lab results are typically available within 24 to 48 hours after the lab test is performed.
Patient communications software typically includes a billing and payment feature. This feature allows patients to view their medical bills online or over the phone. Patients can also use this feature to make payments on their medical bills.
Many patient communications software platforms include a patient portal. Patient portals allow patients to access their medical records, schedule appointments, request prescription refills, view lab results, and make payments. Patient portals provide a secure and convenient way for patients to manage their healthcare.
Patient communications software typically includes a secure messaging feature. This feature allows patients to send and receive secure messages with their healthcare providers. Secure messaging is a HIPAA-compliant way for patients to communicate with their healthcare team.
Patient communications software typically includes reporting and analytics features. These features allow organizations to track and measure patient engagement, appointments, and other communications. Reporting and analytics can be used to improve patient care and optimize patient communications.
